In today’s rapidly evolving collaboration landscape, the Cisco 300-820 exam (Implementing Cisco Collaboration Cloud and Edge Solutions – CLCEI) has become a vital milestone for IT professionals specializing in Cisco Collaboration technologies.
This certification validates your ability to deploy and manage Cisco Expressway, Webex, Hybrid Services, and secure SIP signaling, forming the foundation of the CCNP Collaboration certification.
This comprehensive guide provides you with the latest Cisco updates, practical study plan, and an in-depth look at how the Leads4Pass 300-820 dumps https://www.leads4pass.com/300-820.html (PDF + VCE) can help you pass the exam with confidence.
Latest Official Overview of the Cisco 300-820 Exam
Cisco updated the 300-820 CLCEI exam in 2025, focusing on secure, intelligent collaboration between cloud and edge systems.
Key changes include:
- New Webex Cloud registration mechanisms and integration with Cisco Control Hub.
- Enhanced identity security coverage, including SAML, OAuth, and TLS signaling encryption.
- Higher proportion of scenario-based lab questions (up to 40%).
- Additional focus on Hybrid Calling and Expressway-C/E interoperability.
Exam Details:
- Code: 300-820 CLCEI
- Duration: 90 minutes
- Number of Questions: 55–65
- Passing Score: 750/1000
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When preparing for Cisco certification, the quality of your learning resources determines your success.
The Leads4Pass 300-820 exam dumps are globally recognized for their accuracy, up-to-date content, and practical format.
Highlights include:
- ✅ 210 real Q&A, fully aligned with the latest 2025 exam blueprint.
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👉 Access the official 300-820 dumps: https://www.leads4pass.com/300-820.html
Cisco 300-820 Exam Structure and Topic Weighting
| Domain | Weight |
|---|---|
| 1.0 Key Concepts | 25% |
| 2.0 Initial Expressway Configurations | 25% |
| 3.0 Mobile and Remote Access | 25% |
| 4.0 Cisco Webex Technologies | 55% |
Effective Feb. 3, 2026, the 300-820 CLCEI exam will be renamed to 300-820 CLHCT: Implementing Cisco Collaboration Hybrid and Cloud Technologies
First date to test for v2.0 exam will be February 3, 2026.
View 300-820 CLHCT v2.0 Exam Topics
4-Week High-Impact Study Plan
| Week | Study Goal | Recommended Resources |
|---|---|---|
| Week 1 | Understand exam structure and key topics | Cisco CLCEI course materials |
| Week 2 | Focus on Expressway deployment & Hybrid Services lab | Leads4Pass VCE + lab practice |
| Week 3 | Master security & authentication topics | Review errors + Cisco documentation |
| Week 4 | Practice with mock exams & time management | Full VCE simulations + final review |
💡 Study for 2 hours daily and dedicate the final 3 days to full simulations and mistake review.
Hands-On Example: Expressway Traversal Zone Configuration
Practical knowledge is crucial for the 300-820 exam.
Here’s a simple Expressway-E/C Traversal Zone setup example:
xConfiguration Zones Zone[1].Name: "TraversalZone"
xConfiguration Zones Zone[1].Protocol: "TLS"
xConfiguration Zones Zone[1].PeerAddress: "expressway-e.domain.com"
xConfiguration Zones Zone[1].Authentication: "Digest"This configuration ensures secure, bidirectional TLS communication between Expressway-E and Expressway-C.
Candidates are strongly encouraged to practice similar setups in a lab environment.
Exam Strategy & Test-Day Tips
- Start with strong areas: Answer Expressway configuration and Hybrid questions first.
- Manage time: Reserve at least 50 minutes for scenario-based questions.
- Use the Leads4Pass VCE simulator to reduce anxiety and build exam confidence.
- Analyze mistakes: Focus on keywords like “Traversal Zone,” “Hybrid Service Connector,” etc.
Effective repetition and time control can significantly boost your pass rate.
Latest Cisco 300-820 Exam Practice Questions & Answers
| Number of exam questions | Related |
| 15 (Free) | Cisco CCNP |
Question 1:
A Webex administrator is configuring the Webex Control Hub to enable enterprise users to sign into Webex securely by authenticating to the IdP of the organization. To conform to the SAML specification, to what can the NameID format be set?
A. urn:oasis:names:tc:SAML:2.0:nameid-format:unspecified
B. urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress
C. urn:oasis:names:tc:SAML:2.0:nameid-format:transient
D. urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress
Correct Answer: A
Question 2:
Why would a Cisco Jabber contact under Hybrid Messaging Integration be grayed out?
A. The contact uses Cisco Webex Teams and Jabber and remains as Do not Disturb for 30 minutes.
B. The contact was using only Cisco Webex Teams and changed the status to Away.
C. The contact set Out of the O ce for Cisco Webex Teams.
D. The other user has not used Cisco Webex Teams or Jabber within the last 72 hours, so they are ofiine.
Correct Answer: D
Explanation:
The other user has not used Webex App or Jabber within the last 72 hours. The Message Connector destroys the XMPP session it was holding for the offline user\'s Webex App. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/messageservice/cmgt_b_spark-hybrid-message-deployment-guide/cmgt_b_spark-hybrid-message-deployment-guide_chapter_00.html
Question 3:
A company is installing Cisco Collaboration infrastructure and one of the requirements is that they must be able to communicate with many external parties that are using H.323 and SIP. Internally they want to register the endpoints only on SIP.
Which functionality would describe the feature that needs to be enabled and where to achieve this?
A. Interworking in Expressway-C
B. Transcoding in Cisco Unified Communications Manager
C. Transcoding in Expressway-C
D. Interworking in Cisco Unified Communications Manager
Correct Answer: A
Question 4:
What is the result if force encryption for media is enabled in the Expressway on a zone that points to a system/endpoint that is not configured for encryption?
A. The call is dropped.
B. The call works with one end only sending encrypted media.
C. The call renegotiates for unencrypted media.
D. The call uses encryption if available, or it falls back to unencrypted media.
Correct Answer: A
Question 5:
When deploying an Expressway Core and Expressway Edge cluster for mobile and remote access, which TLS verify subject name must be configured on the Expressway-E UC traversal zone?
A. Webex CUSP Cluster Name
B. Expressway-E Cluster Name
C. Cisco Unified Communications Manager Publisher FQDN
D. Expressway-C Cluster Name
Correct Answer: D
Question 6:
What are the steps to access the Service Setup Wizard during the first setup of the Expressway server to license the server?
A. Factory reset the Expressway server to pass from Smart Licensing to PAK-based licensing.
B. From the GUI of the Expressway server, go to Status> Overview> Run service setup.
C. Factory reset the Expressway server to pass from Expressway-C to Expressway-E.
D. From the GUI of the Expressway server, go to Maintenance> Option keys> First Setup Wizard.
Correct Answer: B
Question 7:
A Webex engineer is configuring SSO in Control Hub with Active Directory Federation Services. The engineer wants to authenticate users for all the applications that they are given rights to. The engineer also wants to eliminate further prompts when users switch applications during a particular session. Which action tells ADFS the fields to map to Webex to identify a user?
A. Send LDAP attributes as claims.
B. Create claim rules for Webex authentication
C. Add a relying party trust to the ADFS.
D. Map the E-mail-addresses LDAP attribute to the uid outgoing claim type.
Correct Answer: D
Question 8:
An administrator must configure the DNS SRV records for Mobile and Remote Access for a company with the domain example.com, the Expressway-E FQDN is ExpE.example.com, and the Expressway-C FQDN is Exp-C.example.com. What must the administrator configure to allow external clients to discover the Expressway-E server?
A. SRV record _collab-edge._tls.example.com that resolves to ExpE.example.com on port 8443
B. SRV record _cisco-uds._tcp.example.com that resolves to ExpE.example.com on port 5061
C. SRV record _cisco-uds._tcp.example.com that resolves to ExpC.example.com on port 8443
D. SRV record _collab-edge._tls.example.com that resolves ta ExpE.example.com on port 5061
Correct Answer: A
Question 9:
Which step is taken when configuring a Cisco Expressway solution?
A. Configure the Expressway-E by using a non-traversal server zone.
B. Enable static NAT on the Expressway-E only.
C. Disable H.323 mode on the Expressway-E.
D. Enable H.323 H.460.19 demultiplexing mode on the Expressway-C.
Correct Answer: B
Question 10:
Refer to the exhibit.
A Cisco Webex device on an enterprise network has identified the given STUN round-trip delays in milliseconds to the enterprise Video Mesh clusters and two Webex Cloud Media clusters during the call setup. Which correct sequence of clusters is the client connecting to?
A. US West Coast WCMC. If US West Cost WCMC is full, then Europe WCMC because clients select clusters in the order of SRT delays.
B. DC Europe. If DC Europe is full, DC APAC because clients select on-premises clusters in the order of SRT delays before using cloud resources,
C. DC Europe. If DC Europe is full, US West Coast WCMC because clients select resources in the order of SRT delays but ignore SRTs greater than 250 ms
D. US West Coast WCMC. Clients continuously monitor DC US cluster and reconnect when DC US are available to save bandwidth.
Correct Answer: C
Explanation:
Local reachable Video Mesh resources are tried first, in order of lowest SRT delay. When all local resources are exhausted, the participant connects to the cloud.
While the preference for node selection is your locally deployed Video Mesh nodes, we support a scenario where, if the STUN round-trip (SRT) delay to an on-premises Video Mesh cluster exceeds the tolerable round-trip delay of 250 ms (which usually happens if the on-premises cluster is configured in a different continent), then the system selects the closest cloud media node in that geography instead of a Video Mesh node. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/videomesh/cmgt_b_webex-video-mesh-deployment-guide/cmgt_b_hybrid-media-deployment-guide_chapter_010.html
Question 11:
Refer to the exhibit.
What are "Type" field values for this Expressway servers zone configuration?
A. Expressway-C "DNS", Expressway-E "Traversal server"
B. Expressway-C "Traversal server", Expressway-E "Traversal client"
C. Expressway-C "Neighbor", Expressway-E "Neighbor"
D. Expressway-C "Traversal client", Expressway-E "Traversal server"
Correct Answer: D
Question 12:
Which two licenses are required for the B2B feature to work? (Choose two.)
A. Traversal Server
B. TURN Relays
C. Rich Media Sessions
D. Advanced Networking
E. Device Provisioning
Correct Answer: AC
Question 13:
Which connection does the traversal zone configuration define?
A. Expressway-E and Collaboration Endpoints
B. Cisco UC and Cisco Unified Presence Server
C. Cisco Expressway-C and Cisco Expressway-E platforms
D. Cisco UCS E-Series and Cisco UCM
Correct Answer: C
Question 14:
Which two statements about Cisco Webex Video Mesh Nodes are true? (Choose two.)
A. When Expressway Core works with VMN clusters, Expressway Core decides which VMN is used for signaling/media connection.
B. Cloud-registered devices choose a VMN cluster based on the lowest STUN round trip delay.
C. The cascading traffic between VMN must bypass the firewall.
D. When Cisco Unified Communications Manager works with multiple VMNs, Cisco Unified CM decides which VMN is used for signaling connection.
E. A VMN can terminate a media connection while operating in maintenance mode.
Correct Answer: BD
Question 15:
Refer to the exhibit. The administrator attempted to log in, but Jabber clients cannot log in via mobile and remote access. How is this issue resolved?
A. Skype for Business mode must be disabled on the DNS server because it conflicts with Jabber login requirements.
B. The domain pod1.local must be deprovisioned from the Webex cloud for Jabber logins.
C. A DNS SRV record must be created for _collab-edge._tls.pod1.local that points to the Expressway-E.
D. The username [email protected] is invalid. The user should instead sign-in simply as jabberuser.
Correct Answer: C
...
Future Trends in Cisco Collaboration (2025 and Beyond)
The future of Cisco Collaboration lies in AI, zero-trust security, and hybrid cloud integration.
As a CLCEI-certified professional, you’ll be at the center of these transformations:
- AI-driven meeting intelligence via Webex AI Assistant.
- Zero-Trust Collaboration Frameworks integrating OAuth and MDM security.
- Multi-cloud compatibility between Cisco Expressway, Zoom, and Microsoft Teams.
- API-driven automation using Webex REST APIs for meeting scheduling.
Cisco-certified experts will play key roles in shaping secure, intelligent enterprise communication.
Career Path and Salary Growth After Certification
Earning the Cisco 300-820 certification opens the door to advanced roles within the CCNP Collaboration pathway.
Next steps include:
- 350-801 CLCOR – Core Collaboration Exam
- Cisco DevNet Specialist – Automation & Development
- CCIE Collaboration – Expert-level certification
According to Glassdoor 2025, professionals holding Cisco Collaboration certifications earn 22–35% higher average salaries globally.
FAQs
Q1: Are Leads4Pass 300-820 dumps updated to the latest version?
Yes. Leads4Pass updates all exam questions weekly based on Cisco’s latest blueprint.
Q2: How can I open the VCE file?
Use the VCE Exam Simulator, which perfectly replicates the real Cisco test interface.
Q3: Does passing 300-820 automatically earn the CCNP certification?
No. You must also pass the 350-801 CLCOR core exam to achieve CCNP Collaboration.
Q4: How long is the certification valid?
Cisco certifications remain valid for 3 years, renewable via Continuing Education (CE) credits.
Q5: Does Leads4Pass offer after-sale support?
Yes. They provide 365 updates and a 7-day refund guarantee.
Conclusion
You now have a complete understanding of the Cisco 300-820 exam, including the latest syllabus, technical focus areas, and the most effective study approach.
By combining hands-on lab experience with the Leads4Pass 300-820 dumps PDF and VCE simulations, you can confidently aim for success on your first attempt.
👉 Visit https://www.leads4pass.com/300-820.html
Start your journey to becoming a certified Cisco Collaboration professional today.